PRIVACY POLICY
AND USE OF COOKIES


Dina Flower Girl (https://dflowergirl.com) values your privacy. For this reason, we collect and use personal data only to the extent necessary to provide you with our world-class products, services, websites, and mobile applications (collectively, our “Services”). Your personal data may include the following information:

- Name
- Address
- Telephone number
- Email address
- Other data collected that could identify you directly or indirectly.

Our Privacy Policy is intended to explain to you what data we collect and how we collect it, and how and why we use your personal data. It also explains the options we provide you to access, update, or otherwise have control over your personal data that we process.

If at any time you have any questions regarding our practices or any of your rights described below, please contact us at info@dflowergirl.com (we actively monitor and manage this inbox so that we can provide you with an experience you can trust with confidence).

What information do we collect?

We collect information so that we can provide you with the best possible experience when you use our Services. Much of what you likely consider personal data is provided directly by you when you:

(1) create an account or purchase any of our Services (eg: billing information, including name, address, credit card number , government ID);

(2) ask our customer service team for help (eg, phone number);

(3) complete contact forms or request newsletters or other information (eg, email); or

(4) participate in contests and surveys, apply for a job or participate in activities that we promote and for which information about you may be required.

However, we also obtain additional information when providing our Services to you to ensure necessary and optimal performance. These earning methods may not be obvious to you. For this reason, below we would like to highlight and explain a little more what they could be (since they change frequently) and how they work:

Cookies and similar technologies on our websites and in our mobile applications allow us to track your browsing behavior, which links you click, which products you have requested, your device type, and to obtain various data, including analytics, about how you use and interact with our Services. This allows us to offer you more relevant products, a better experience on our sites and mobile applications, and to collect, analyze and improve the performance of our Services. We may also obtain your location (IP address) to personalize our Services. For additional information and to learn how to manage the technologies we use, please visit our Cookie Policy.

Service Usage data is collected automatically when you use and interact with our Services, including metadata, log files, cookie/device IDs, and location information. This information includes specific data about your interactions with features, content, and links (including those of third parties such as social media plug-ins) within the Services, Internet Protocol (IP) address, type and browser settings, the date and time the Services were used, information about browser settings and plug-ins, language preferences and cookie data, information about devices for accessing the Services, including the type of device, the operating system being used, device settings, application IDs, unique device identifiers, and error data. Some of this collected data may determine your approximate location and may be used for that purpose.

How we use the information.

We firmly believe in minimizing the data we collect and in limiting its use and purpose only for those for which we have been granted permission, to the extent necessary to deliver the Services you contract or request, or to the extent that we are required or permitted. to comply with legal obligations or other lawful purposes. These include:

Delivering, improving, updating and expanding the Services we provide to you.
Information related to your contracting, use and/or interactions with our Services.
Improve and optimize the operation and performance of our Services (again, including our websites and mobile applications)
Diagnosing problems and identifying security risks, bugs or improvements needed to the Services
Detecting and preventing fraud and abuse of our Services and systems
Obtaining aggregate statistics on the use of the Services
Understanding and analyzing how you use our Services and what are the products and services most important to you.


Communication with you.

We may communicate with you directly or through a third party service provider regarding products or services for which you have registered or contracted with us, such as necessary to send transactional or service-related communications. Also, if you authorize us, we will contact you with offers for additional services that we believe will be of interest to you, or were permitted based on legitimate interests. Your authorization is not required as a condition of purchasing goods or services from us. These contacts may include:

Email
Text messages (SMS)
Phone calls
Phone calls or automated text messages.
If we collect information about you in connection with an offer, it will be specified at that time who collects the information and who owns the privacy policy that applies in this case.

Transfer of personal data abroad.

If you use our Services from a country other than the country in which our servers are located, your communications with us may result in the transfer of your personal data across international borders. Also, when you call or chat with us, we can provide technical support from one of our international locations outside of your home country. In those cases, your personal data is treated in accordance with this Privacy Policy.

Compliance with legal, regulatory and law enforcement requests.

We cooperate with the government and private officials and entities in charge of enforcing the laws, and we fight so that what is stipulated in the legislation is complied with. We will disclose your personal information to government or law enforcement officials or private entities if, in our discretion, we believe it is necessary or appropriate to respond to legal claims and process (for example, subpoena requests) and so protect our property and rights or the property and rights of third-party providers, protect the safety of the public or any person, or prevent or stop activities we believe to be illegal or unethical.

To the extent that we are permitted by law to do so, we will take reasonable steps to notify you if we are required to provide your personal information to third-party providers as part of legal process. When you register a domain name with us, we will also share your information to the extent necessary to comply with the rules, regulations and policies of ICANN or any other ccTLD.

Website statistics.

We use multiple website analytics tools provided to us by service partners, such as Google Analytics, to collect information about how you interact with our website or mobile applications, including the pages you visit, the sites you visited before our site website, how long you spent on each page, what operating system and web browser you used, and network and IP information. We use the information provided by these tools to improve our Services. These tools install permanent cookies on your browser that identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (eg: Google for Google Analytics). The information obtained from the cookie may be transmitted to these service partners who store it on servers in a country other than the one in which you reside. Although the information collected does not include personal information such as name, address, billing information, etc., it is used and shared by these service providers in accordance with their respective privacy policies.

Interest-based offers may be presented to you based on your activities on other websites and based on the products you currently have. These offers will appear as different product banners while you are browsing.

Third Party Websites.

Our website and mobile applications contain links to third party websites. We are not responsible for the privacy policies or the content of third party sites. Read the privacy policy of any website you visit.

EU-US and Swiss-US Privacy Shield Frameworks

Our company is committed to subjecting all personal data it receives from EU member countries or Switzerland, based on the Privacy Shield framework, to the applicable Principles of the framework. For more information about the Privacy Shield Framework, please access the US Department of Commerce's Privacy Shield List.

Dina Flower Girl (https://dflowergirl.com) is responsible for processing the personal data it receives, under each Privacy Shield framework, and subsequently transfers to third parties acting as agents on its behalf.

With respect to personal data received or transferred under each Privacy Shield framework, Dina Flower Girl (https://dflowergirl.com) is subject to the fact that in some cases, it may be required to disclose personal data in response to legal requests by part of public authorities, including to meet national security or public order requirements.

If you have any outstanding privacy or data use concerns that we have not addressed satisfactorily, please contact us.

If you request to delete your personal data and that data is necessary for the products or services you purchased, the request will be granted only to the extent that it is no longer necessary for any of the Services purchased or required for our legitimate business purposes or legal requirements. or contractual records retention.

How we secure, store and retain your data.

We follow generally accepted standards to store and protect the personal data we collect during transmission and once it is received and stored, including using encryption where appropriate.

We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for various legal or business purposes. This could include retention periods.

Age restrictions.

Our Services and promotions are not directed to children under the age of 18, nor are they intended to be consumed or designed to seduce them. Please contact us if you know or have reason to believe that a child under the age of 18 has provided us with personal information.

Changes to our Privacy Policy.

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days before the changes are implemented.

Contact us.

If you have any questions, concerns, or complaints about our Privacy Policy, our practices, or our Services, please contact us by email at info@dflowergirl.com. We will respond to all requests, questions and concerns within thirty (30) days.



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